LGI Homes

“We just wanted to stop and write a letter to you, letting you know just how grateful we are LGI Homes services.  From the minute we walked through the door, we were greeted by, this funny guy, who turned out to be this phenomenal person, whom we came to rely on and trust for solid answers and exceptional service.

To think all we were initially coming in for was to look at the homes, who knew we’d end up buying one.  It became so much more than just buying a home, it was buying into a company.  A company, that has more than proven itself to hold the highest possible standards, not only thorough integrity and honesty, but through the people employed.

Being a first time home buyer is very scary and we felt rewarded to have such a great person on our side, someone who was always upfront, honest and loyal to our every need.  Throughout our journey together, he became more than just a salesperson, he became a friend.  A friend who held our hand throughout the entire home buying process, never forgetting to explain even the smallest of details, so that we better understood what we were getting ourselves into.

We were pleasantly surprised by the way we were treated.  Especially when he would call with updates, he would stop to ask how we were doing.  He stopped whatever he was doing to listen to us, which meant a lot and says so much about his character.  Words cannot possibly describe how it feels to know that someone cares about others, besides themselves.  Thank you for constantly showing us how much of a good friend you are. 

Your support was more than just great customer service, it was a friendship that began with a walk through the front door and will continue on, even after the keys are handed over.

Thank you for your honesty.  Thank you for never making us feel dumb.  Thank you for caring.  Thank you for being up-front.  Thank you for being there when we needed you, at all hours of the day.  Thank you for giving up your time to explain stuff to us step by step.  Thank you for ever getting impatient.  Thank you for always treating us like human beings.  Thank you for the laughs. Thank you for making it easy on us.  Thank you for everything from start to finish.  Thank you for making the dream of owning our own home a reality.  We are forever in your debt.”

- Josh & Jennifer, LGI Homes Homeowners in Richmond, Texas

“I just wanted to let you know how much we appreciate you and the rest of the staff at LGI Homes.  Thank you for giving up that Friday night to answer all of my questions and assure me that I was doing the right thing.  You took your time and you were even willing to take me back out to the property one more time to look.  You explained the process of buying the home and what we could expect around every corner and to date you were right on.  During this short journey every time I called you about a concern I had it was handled and I would just like to thank you for that.  I know that I seem to be a little critical but a home is a big investment and you want it to be right so that you can enjoy it for a long time.  It has been a pleasure working with all of you and I hope everyone has the same great experience we had.”

- Garry, LGI Homes Homeowner in Spring, Texas

“I would like to thank you for the time you took to explain the process to move forward with owning my first home. I have never had the type of service you provided to me last week. It was amazing to see that you and LGI Homes strive to help ordinary people reach their goal of owning a home. You took the time to explain to me what steps I needed to take to improve my credit score to reach that goal, and I am forever grateful! I look forward to one day owning a LGI home of my own.”

- Rochelle, Future LGI Homes Homeowner in Fort Worth, Texas

“I would like to take a brief moment of your time to tell you thank you so much for all the hard work you and LGI Homes have done for us.  My family and I will be forever indebted to you for making our dream become a possibility.  When nobody else took the extra setp for us, you did.  When nobody would make that extra call, you did.  When we were tired and didn’t think we could even buy a home you helped us be strong and stick it through.  Now we are enjoying our beautiful new home and starting a whole new chapter in our family.  Thank you so much for continuing to be there even after we closed. You are a true definition of complete customer service and satisfaction.”

- Christian & Holli, LGI Homes Homeowners in Conroe, Texas

“I just purchased a home from LGI Homes and I found them to be extremely honest and customer friendly from the salesman all the way to the customer service rep after the closing.  Very seldom do you find satisfaction from beginning to end but they have such a knowledgeable well put together team that it was a wonderful experience and I wanted them to have some recognition for the great job they do.”

- Margo, LGI Homes homeowner in Conroe, Texas

“Juan and I are so happy in our new home thanks to you!  We wanted to tell you thank you from the bottom of our hearts for all the hard work you did.  Thank you for your dedication and working so much to get the best deal available for us and such a low interest rate.”

- Juan & Sydney, LGI Homes homeowners in Fort Worth, Texas