Homeowner Testimonial: Josh & Jennifer

Categories: Homeowner Testimonials, Houston, LGI Homes, Sunrise Meadow

“We just wanted to stop and write a letter to you, letting you know just how grateful we are LGI Homes services.  From the minute we walked through the door, we were greeted by, this funny guy, who turned out to be this phenomenal person, whom we came to rely on and trust for solid answers and exceptional service.

To think all we were initially coming in for was to look at the homes, who knew we’d end up buying one.  It became so much more than just buying a home, it was buying into a company.  A company, that has more than proven itself to hold the highest possible standards, not only thorough integrity and honesty, but through the people employed.

Being a first time home buyer is very scary and we felt rewarded to have such a great person on our side, someone who was always upfront, honest and loyal to our every need.  Throughout our journey together, he became more than just a salesperson, he became a friend.  A friend who held our hand throughout the entire home buying process, never forgetting to explain even the smallest of details, so that we better understood what we were getting ourselves into.

We were pleasantly surprised by the way we were treated.  Especially when he would call with updates, he would stop to ask how we were doing.  He stopped whatever he was doing to listen to us, which meant a lot and says so much about his character.  Words cannot possibly describe how it feels to know that someone cares about others, besides themselves.  Thank you for constantly showing us how much of a good friend you are. 

Your support was more than just great customer service, it was a friendship that began with a walk through the front door and will continue on, even after the keys are handed over.

Thank you for your honesty.  Thank you for never making us feel dumb.  Thank you for caring.  Thank you for being up-front.  Thank you for being there when we needed you, at all hours of the day.  Thank you for giving up your time to explain stuff to us step by step.  Thank you for ever getting impatient.  Thank you for always treating us like human beings.  Thank you for the laughs. Thank you for making it easy on us.  Thank you for everything from start to finish.  Thank you for making the dream of owning our own home a reality.  We are forever in your debt.”

- Josh & Jennifer, LGI Homes Homeowners in Richmond, Texas

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